Terms & Conditions

Welcome to Northeast Handicrafts!

These terms and conditions outline the rules and regulations for the use of our online store, accessible at https://northeasthandicrafts.com/.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Northeast Handicrafts' website if you do not agree to all the terms and conditions stated on this page.

1. General Information

  • Northeast Handicrafts specializes in offering a variety of handmade crafts. Each product is unique and may vary slightly in design, size, or color due to its handcrafted nature.
  • All items on our site are available for purchase, subject to availability.

2. Ordering and Payment

  • Orders can be placed directly through our website by adding items to the cart and proceeding to checkout.
  • We accept payment methods as specified during checkout.
  • All payments must be made in full before shipment.
  • Prices listed on our website are in Indian Rupees and may be subject to change without notice.

3. Shipping and Delivery

  • We aim to ship orders within 7 business days of receiving payment.
  • Delivery times may vary depending on the destination and shipping method chosen.
  • Customers are responsible for any customs fees, taxes, or other charges that may apply to international orders.
  • Once an order has shipped, we will provide tracking information, once available.

4. Returns and Refunds

  • Due to the handcrafted nature of our items, all sales are generally final. However, if a product arrives damaged, please contact us within 3 days of receipt for assistance.
  • We offer refunds or exchanges at our discretion for defective items, but this does not apply to minor variations that occur in handcrafted products.
  • Return shipping costs are the responsibility of the customer unless the item is deemed defective or incorrect.

5. Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are as accurate as possible. However, due to the handmade nature of our items, there may be slight variations.
  • Colors may appear slightly different on various devices and screens.

6. Intellectual Property

  • All content on this website, including images, text, designs, and graphics, is the property of Northeast Handicrafts and is protected by copyright laws.
  • You may not use our content, images, or designs without explicit written permission.

7. Limitation of Liability

  • Northeast Handicrafts will not be held liable for any damages arising from the use or inability to use our products or website.
  • By purchasing from our store, you agree that our liability is limited to the purchase price of the item(s) in question.

8. Privacy Policy

  • We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy [include link] for details on how we collect, use, and protect your data.

9. Changes to Terms and Conditions

  • We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.

10. Contact Information

If you have any questions or concerns about our terms and conditions, please contact us at:

  • Email: hq@northeasthandicrafts.com
  • Phone: (+91) 9577-957-657
  • Address: HQ, 1st Floor, House no. 14,  Bylane 1, Sublane 4, Narikalbasti, Geetanagar, Guwahati, Assam, India. Pincode: 781024

Thank you for shopping with Northeast Handicrafts!

We hope you enjoy our handmade products crafted with care and love.